- Coordinate daily operational activities across field technicians, suppliers, and internal stakeholders to ensure the reliable operation of our charging infrastructure
- Plan and manage maintenance, installation, and service activities, ensuring timely execution and high quality standards
- Monitor the performance of EV charging and energy assets and support troubleshooting activities when issues arise
- Collaborate closely with external vendors and service providers to maintain efficient operations and asset availability
- Support customer inquiries and coordinate issue escalation processes to deliver an excellent service experience
- Analyze operational data, track performance indicators, and contribute to continuous process improvements
- Maintain accurate documentation, operational reports, and compliance-related records
- Conduct site visits and support retrofit or optimization activities across the charging network
- Help ensure operational excellence by managing spare parts availability and supporting day-to-day operational processes
Operations Specialist (m/f/d)
Milan
Full-time
Permanent employee
43,000 - 55,000 € per year
Your mission
Your profile
- Degree in Electrical Engineering, Information Technology, or a comparable technical field
- First professional experience in operations, field service, e-mobility, energy, or a related technical environment
- Strong interest in EV charging infrastructure, energy systems, and innovative technologies
- Solid analytical mindset with the ability to understand and solve technical challenges
- Experience working with monitoring tools and operational data; basic SQL knowledge is a plus
- Proficiency in Microsoft Office; experience with Power BI, Databricks, Retool, or similar tools is an advantage
- Fluent in Italian and confident communication skills in English
- Proactive, reliable, and solution-oriented way of working with a strong sense of ownership
- Excellent communication and coordination skills, with the ability to collaborate across multiple stakeholders
Why us?
- People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event
- With us, you get the best of both worlds - 100% start-up with the support of a large company
- The freedom you need: We offer you hybrid working with flexible working hours
- Workation: Enjoy the flexibility to work temporarily from abroad – within the EU
- You will receive a competitive salary with a performance-related bonus
- A company pension scheme is of course also one of the benefits with us
- Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year
- You get everything you need to get started: onboarding with welcome gifts and top hardware
Contact
Diversity counts at E.ON. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse corporate culture!
Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own.
We look forward to getting to know you!
Laura
Junior Recruiter
Do you have any questions or difficulties with your application? Please contact me at laura.ackermann@edri.com
Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own.
We look forward to getting to know you!
Laura
Junior Recruiter
Do you have any questions or difficulties with your application? Please contact me at laura.ackermann@edri.com
About us
E.ON Drive Infrastructure (EDRI) is a pan-European market leading charge point operator owned by the E.ON group. EDRI builds, owns, and operates public charging infrastructure for all types of electric vehicles. The company purpose is to build a sustainable world, by providing charging for everyone, everywhere. The team currently employs more than 200 people and operates more than 9.000 public charging points across 11 European countries: Austria, Czech Republic, Denmark, Germany, Hungary, Italy, Netherlands, Poland, Romania, Sweden, and the United Kingdom. Together with location partners EDRI will expand its network by installing 1,000 additional high power charging points per year.